Answers to Your Questions About Appliance Repair
Appliance Repair FAQ
Just find answers to your appliance repair questions below
Many answers to common appliance repair questions are located here. If not, just fill out our contact form and put FAQ in the subject line.
Yes. We provide a 90-day warranty for all labor performed. The labor warranty guarantees all functionality listed within the “goods and services provided” section of our invoice. Materials and parts warranty depend on the manufacturer and on the nature of the problem. Most manufacturers have a 90-day warranty as well, but some of them have a 30-day warranty.
Oftentimes the same day or early the next day, depending on your area.
Douglasville, Powder Springs, Hiram, Mableton, Smyrna, Roswell, Marietta, Sandy Springs, Johns Creek, Alpharetta, Lawrenceville, Duluth, Norcross, Kennesaw, Cobb, North Atlanta, and many other areas. Call us now at (404) 233-GURU to find out.
Trip fees are $60. This service fee is waived upon repair completion by The Appliance Gurus. This policy includes residential, commercial, and high-end appliances. It is also $60 for all management companies. This includes scheduling with your tenant, service trip, diagnostic, estimate, invoicing, etc. The fee will be waived with a completed repair by The Appliance Gurus.
The trip fee is an extra $40 for any additional appliances.
Most older appliances are more reliable due to better build quality than newer ones. Repairs of newer appliances are usually more expensive because the parts cost more. Considering that the cost of a newer appliance is considerably higher than a repair, it’s often better to fix the older one. Upon inspection of your appliance, our experienced appliance repair technicians will advise you on whether you should have us repair your appliance or to buy a new one.
Yes, 60% - 70% of our trips result in a completed repair of the appliance within the first visit. Our technicians carry everyday, common parts that break often. In the event your appliance requires a part(s) that need to be ordered, we can obtain them within 1-10 business days.
Yes, but you have to mention any coupons/promotions when calling, otherwise, it will not be applied. Our coupons and promotions vary based on quantity and your area. Please call us to find out about any limitations.
- We accept major credit cards (Visa, MasterCard, American Express), check, or cash.
- Discover Card